Contract wholesale
Customer service
Generally speaking, you can contact us with any request, question or problem. What we can't solve directly ourselves, we will pass on to experts who have been in the field for a long time and will know better than we do.
You can contact us especially with contracts, complaints, terms of sale, etc.
Barbora Pličková, Head of Customer Service, +420 777 593 007, plickova@cormen.cz
- She is responsible for Cormen's business partners. She manages the discount policy in the Discount Agreements, where she sets the terms and conditions with you for the coming year. You agree with her the discounts in each category and get all the information for the contract.
- She will be happy to discuss with you the possibilities of expanding the cooperation or marketing sales support.
- She actively seeks opportunities to expand cooperation with business partners. Therefore, do not hesitate to contact her if you make catalogues or leaflet events in which you can make our products visible, need samples or information leaflets for your sales representatives.
- She has an overview of the latest news, novelties and events in our product range. It actively informs you about them through email and telephone campaigns, as well as on social media.
Lukáš Trentin, Distributor Specialist, +420 733 133 043, trentin@cormen.cz
- Prepares contracts and terms and conditions, ensures timely payment of claims and processes shared data. Thanks to his extensive experience, he has the lion's share of the newsletters.
- Contact Lenka Svobodová if you need to make a complaint about our products. She always tries to find the right solution for you - whether it is an exchange or return of goods or issuing a credit note.
- She sends you the contracts you sign with us. You can contact her about three-party contracts or if you have trouble signing through DigiSign.
She communicates with Polish customers and is in charge of preparing Polish Discount Agreements. - She is also the right person to contact if you are wondering how your prices and discounts are currently set.
I want a carpool
CORMEN's sales consultants and expert advisors provide the opportunity to visit the end customer (company, hotel, school, office) together with the distributors' sales staff and help them to offer our products in a professional way. They have in-depth knowledge and experience in the hygiene and cleaning industry and will support the success of your sales team with their sales skills. This means that it is significantly easier for a distributor salesperson to win new customers or expand the range of products sold with CLEAMEN, ISOLDA, ISOFA and more.
You can arrange these co-trips with all our sales and technical advisors:
- Veronika Baštýřová, South Bohemia, +420 777 593 004, prodej.jcechy@cormen.cz
- Hana Pšeničková, West Bohemia and Prague, +420 777 593 017, psenickova@cormen.cz
- Michal Hrdý, North and East Bohemia, +420 702 244 162, hrdy@cormen.cz
- Kateřina Novosadová, North Moravia, +420 777 593 025, novosadova@cormen.cz
- Magdaléna Prokešová, tel.: +420 727 808 524, e-mail: poradce.morava@cormen.cz
- Miloš Klimeš, tel.: +420 725 588 962, e-mail: manager.gastro@cormen.cz
I want to try CORMEN products
Have you heard about our products and want to see for yourself? Please send us your contact details and our sales consultants will be happy to provide you with all the information and samples if necessary.
Experience how CLEAMEN cleaning products, professional equipment and the right cleaning method based on HACCP principles fit together.
I want a hygiene plan
Do you need comprehensive information about the cleaning system for your entire facility? Do the individuals in your facility team each use something different and do you need to standardise cleaning methods and cleaning products?
Request a hygiene plan from our expert advisors. This will give you detailed information on the products suitable for each surface and the recommended cleaning procedure. Our expert advisors will set you professional rules for maintaining perfect hygiene.
I want a link to your e-shop
Filling each e-shop with products and copying all the details of each item is an administratively very demanding task and if there is a way that machines can help you, why not take advantage of it?
An increasingly popular option is the so-called XML Feed. This is a file that passes information about the items displayed on the CORMEN e-store to our partners' e-stores in the "language of their tribe". This makes it easier to display the product because all the information (product description, downloadable documents, photos, logistics data) is taken from the XML Feed by each e-shop itself.
If you are interested in linking your e-shop with product data from our website, we will be happy to facilitate your work with selling our products in this way. We will be happy to send you the URL of the feed:
Oto Sotirov, tel. +420 602 503 556, sotirov@cormen.cz
He will solve any questions you have about the website or B2B. He will inform you through updates on the website and participate in the creation of our informative emails.
Communicates with international customers.
I want information about legislation
It is usually not easy for any distributor or retailer to understand the laws and regulations they have to comply with when selling cleaning products. If you have questions, either your own or from customers, please contact us and ask everything you need to know.
We have a quality control department to ensure product compliance with legislation. In our own analytical laboratory, we verify the physical and chemical properties of raw materials and finished products, and we also create all the documents and measures to ensure that our products always fully comply with the requirements of hundreds of regulations.
